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3DEXPERIENCE Tech Tips

Posted by Neil Watford on 22-Nov-2019 11:02:22

Potential 3DEXPERIENCE Full Text Search License Renewal Required

A little-known fact is that the Full Text Search service on your 3DEXPERIENCE (formerly ENOVIA V6) server uses a license. This license comes packaged into the Full Text Search install and is given an expiry date way out into the future, so that – hopefully – it will never become an issue.

full text search 3DEXPERIENCE tags ENOVIA 3DS dashboard

However, if you have not upgraded to the latest versions or fix packs of the 3DEXPERIENCE software you may encounter a problem where this embedded license expires and the Full Text Search service stops indexing any new data created in the system.

Fortunately, Dassault have provided an updated license that can be imported to stop this issue from happening.

Below is a chart showing what releases are affected (the license provided will also work for earlier releases in needed):

 

Release

Level

License Expiry

R2015x

FD06 onwards

15-Jan-2020

R2016x

FD02 onwards

15-Jan-2020

R2017x

GA to FD15 (FP1942)

15-Jan-2020

R2018x

GA to FD11 (FP1936)

15-Jan-2020

R2019x

GA to FD05 (FP1939)

15-Jan-2020

 

If you are concerned that you may be affected by the above, please feel free to get in touch and we would be happy to help.

 

DTEHelp support advice greyCall us on  +44 (0) 1993 883 555 or send us your enquiry below. 

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Topics: 3DEXPERIENCE, TechTips